Conversation Gambits - Eric Keller, Sylvia T Warner 1988

5. Actions in Order
1. Opening Gambits

Activity 1

Here are some rules from an instruction manual on how to catch a shoplifter. The order of the instructions is mixed up. You are the manager, training a new store detective. What would you say to the trainee. Use phrases from the list. First re-order the instructions.

О The detective asks the shoplifter to come to the manager’s office.

О The detective acts as if (s)he were buying something.

О The detective waits until the shoplifter has gone out of the store before stopping him or her.

О When the detective sees a shoplifter taking something, (s)he does not show that (s)he has noticed.

О The detective simply taps the shoplifter on the shoulder and says, “I think you have something that isn’t yours”.

О The detective dresses as (s)he normally would to go shopping.

Activity 2

The following are some basic rules to follow if your photocopier refuses to work. The order in which to apply these rules is mixed up. Imagine you are showing a new employee what to do when the machine does not work. Re-order the rules and introduce them with phrases from the list.

О Do not try to repair the machine yourself.

О Press the re-start button before closing the cabinet.

О Check that there is paper in the paper-feed tray.

О Check the toner (black ink) level. Replace if empty.

О Call the engineer if the machine is still not working.

О Check that there is no paper jammed between the rollers.

О Do not use a screwdriver or any other metal tool. You could easily electrocute yourself.

First of all,

Then,

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After that,

Finally,

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