How to ask an expert - Research labs, hospitals, and really bad ways to die

Putting the science in fiction - Dan Koboldt, Chuck Wendig 2018

How to ask an expert
Research labs, hospitals, and really bad ways to die

By Eric Primm

Stories require a delicate balance between too much and too little world building. Authors must always know more about their fictional setting than the reader, but the story needs only the information necessary to make the reader believe it is real. Authors research and research and research a subject necessary to their stories to increase the verisimilitude. One possible research method is asking an expert, and the following tips will help you ask more efficient questions.

Preparation

When seeking information, make sure to contact the correct expert. As the world gets more and more technologically advanced, professions become increasingly specialized. For example, while engineers have general knowledge of other fields, an aerospace engineer probably won’t know the answer to a chemical engineering question. Just as no one would go to a doctor to learn why a car engine is rattling, they also wouldn’t go to a mechanic for a flu shot. Specialization matters. Therefore, seek an expert with experience and knowledge in the relevant field. If your “go-to” expert can’t help, it’s acceptable to politely ask if she knows anyone who can, but the author needs to respect the expert’s right to say no. Finding the correct source is as important as finding the information itself. Some questions are general enough that the expert may not need graduate-level knowledge to explain some basics, but the author should follow up with an expert who understands both the basics and the complexities of the subject. For example, a doctor may be able to explain how brake systems work, but it’s best to verify that information with a mechanic who knows for sure. Just like precision jobs need the correct tool, a smart author needs the correct expert.

How the question is asked matters as much as the information you are looking for. Requirements analysis is one phase of project planning. This is an attempt to clarify what is really needed. In the example question “Would water, telephone lines, and other utilities function in a postapocalyptic world without a major power grid?” the requirement is information about how utilities operate. Information about utilities or the definition of a power grid is unnecessary to fulfill the minimum requirement. You could likely get to the needed information with a more general question—“How would utilities and power grids function in a postapocalyptic world?”—but it’s a less efficient use of time and the expert’s expertise. By understanding what is really needed, you can create a succinct question that allows the expert to provide the appropriate answer. Only meeting the minimum requirement leaves more questions and more information to wade through.

Fill in the background

To avoid a vague answer, provide the expert with a little background information. Details direct the expert toward a response that best fits the story. The example question defines a requirement: utility function. But many different methods of failure will cause nonfunctional utilities. As the question stands, there are too many unknowns for a useful answer. This isn’t to say it’s a bad question; it’s an example showing how laypeople often communicate with experts. While the requirement is how utilities function, the phrase “postapocalyptic world without a major power grid” is vague and needs clarification to determine whether utilities could function. In other words, the cause changes the answer. For the example question, clarification of the following questions changes the story as well:

1. What does “without a major power grid” mean? Does this mean that the power stations are no longer working? Or are the power stations working but the “grid” itself—the wires and transformers—are somehow destroyed?

2. What caused the power grid to go down? For example, a hacker shutting down power generation plants has different physical consequences than if an electromagnetic pulse (EMP) is the cause of the apocalypse. Whereas a hacker can shut down the generation of power, an EMP will fry nonshielded circuits in all electronics. Massive tornadoes could tear apart the wires while missing the power generation stations.

A plot synopsis is not necessary to answer the question well. A sentence or two should suffice. The expert doesn’t need to know about the terrorists’ years of being dosed with LSD by the CIA to understand why they distributed the zombie plague upon the world. But the expert does need to know that the power plant doesn’t work because instead of doing their jobs, the uninfected workers chose to hide out in their local Costco to wait out their eventual death. (In this scenario, the power plant would eventually shut down, and the electricity used in the utility plants would shut off at some point. But the grid is not affected, and the wires inside Costco are not harmed. Thus, with a few generators, the last humans in Costco can party like Prince did in 1999.) Be careful of providing too much plot detail because red herrings work well for the story, but not for research.

The response

Expect to receive more information than will end up in the story. An expert is an expert for a reason; he has invested time and effort into his chosen profession. The information provided will contain nuggets that are important for the world building but may not be necessary for the story. Remember that you need to know more than the reader. It’s your job to figure out what is and isn’t pertinent. If necessary, ask the expert whether she believes a certain piece is necessary to support the story. For example, in the power grid question, you could ask if Faraday cages would shield electrical equipment from an EMP blast. In answering that, the expert might note that the cage is made from copper. Is that really important? Maybe—it depends on how you use it. Ultimately, the author determines what ends up in the story, but more information allows for better, more realistic choices.

You should not expect a one-stop solution. Asking an expert isn’t as easy as googling an answer, but it’s an opportunity for a more holistic knowledge than just reading a Web page. Follow-up questions might be required to get the answer that works. If so, patience on both sides is the key. Ask for clarification where needed; this may lead to more questions. By asking an expert, a deeper knowledge of the subject is possible.

Depending on how much information is needed, the expert may point you to a different resource. Experts don’t know everything and use resources to bolster their own knowledge. Part of becoming an expert is learning how and where to find the correct information. Take advantage of this by asking for books, articles, websites, etc. on which experts rely. Then, the expert can clarify specific questions about information found in the sources. Going to the same sources as an expert is more efficient and allows you to ask specific questions.

If the expert’s reply doesn’t answer the question, it probably asked a different question than you intended. In this case, it’s likely you didn’t fully understand your own requirements. Asking the expert why she provided the answer she did lets you see into her process. So, the next time you ask a question, it will be clear enough for the expert to answer.

A better example

Taking into account all of this advice, the example question from earlier should look something like this: “Would utilities function in a postapocalyptic world where major power grids were destroyed by nuclear detonations in the atmosphere? A war between Belgium and Costa Rica escalates to a global conflagration. Nuclear nations set off enough nukes to ensure that the entire surface of the earth is bathed in EMP. Would cell phones still work? Would home faucets have running water?” Another example might be: “Tornados rip through the middle of Kansas, shearing all power lines between Opolis and the Wichita power plant. Would utilities function if all power transmission lines were destroyed?”

To answer the question, utilities require electricity. So, if the power goes down, water will only flow for as long as the pressure in the pipes remains because the pumps will be without power. The electricity required to power switchboards and server farms will eventually run out, leaving phones useless. (For the EMP scenario, all the circuits would be fried by the magnetic blast, thus, nonfunctional.) Either way, if the electricity stops flowing or the paths that the electricity travels are damaged, the ending is the same.

Asking an expert is a powerful, interactive research tool for an author. It can help speed up fictional world building. Talking about ourselves is a universal human trait, and experts are no different. Most enjoy spreading knowledge about where they excel and are willing to help educate others. For fiction, the best use of an expert’s knowledge is to make the author think deeply about the story. Because in the end, the more thought-out the author’s world, the better the story.